A CRM for five countries
For an international car parts distributor, we develop a CRM used by sales teams in five countries across Central and Eastern Europe. We took the project over mid-development and have led the entire implementation for two years now.
At its core are sales, customers and meetings; we are now adding technical support and further departments. We previously built mobile apps for the same client, too.
Hierarchy across divisions
Everyone sees exactly what their place in the structure entitles them to, even when the company has several divisions.
Sales plans down to each customer
The plan for how much sales should bring in is broken down by sales rep, branch and individual customer. A second budget is planned by product group. All of this separately for each division.